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Privacy

Privacy Policy and LGPD

How Cubotimize collects, uses and protects your personal data, and how you control the cookies on this website.

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This is an English translation provided for convenience. The Portuguese version is the official one and prevails in case of any discrepancy.

This Privacy Policy and LGPD notice explains how we process personal data on the cubotimize.com website. The website is owned and operated by Cubotimize Soluções em Inteligência Tecnológica LTDA, registered with the Brazilian company registry (CNPJ) under No. 25.002.129/0001-60, headquartered at Av. Rio Branco, 26, Centro, Rio de Janeiro/RJ, CEP 20090-001.

We value privacy and want to contribute to the protection of personal data. Like any company, to carry out our activities we need to collect and process some information that the law considers personal data. In the following sections we answer the main questions about this processing.

1. About us

Cubotimize is the controller of the personal data processed through this website, that is, the party that decides how and why this data is used. We work mainly in:

  • Information Technology consulting;
  • Business Intelligence consulting, Low Code programming, software development and SaaS solutions.

2. Data we collect

In our activities, including when you contact us, we may collect personal data such as, among others:

  • name;
  • date of birth;
  • business address;
  • home address;
  • email;
  • phone or mobile number;
  • payment information;
  • social media profile.

On this website

Contact form
Name, email, phone (optional) and your message. The form also asks for a verification code, to block automated submissions.
Testimonial form
Name, service hired, company or field, social media (optional) and your comment. The testimonial is only published on the website after our team approves it.
Browsing
Website usage data collected by statistics and marketing cookies, only if you allow it. Details in the Cookies and preferences section.

We may also use personal data in anonymized form, that is, in a way that does not allow anyone to be identified, to produce Business Intelligence (BI) analytical reports and improve our services.

3. How we use the data

We use personal data for purposes related to providing our services and to the companies that hire us. It is used to:

  • reply to people who reach us through the contact form and communicate with users;
  • publish client testimonials, after moderation;
  • personalize the user experience;
  • keep and manage records;
  • ensure access to the website;
  • produce usage statistics (analytics) and market research;
  • advertising and marketing;
  • comply with legal obligations (compliance) and resolve disputes;
  • run contests and promotions.

4. Legal bases

Each processing of personal data relies on one of the legal bases in Article 7 of the LGPD:

  • consent (item I): statistics and marketing cookies only work if you accept them, and your testimonial is published, with your name, company and social media, because you submitted it and authorized it. You can withdraw this permission at any time;
  • preliminary procedures and performance of a contract (item V): we use the contact form data to reply to your request, prepare proposals and provide the services hired;
  • compliance with a legal or regulatory obligation (item II): for example, tax and accounting obligations related to the services provided;
  • regular exercise of rights (item VI) in administrative, judicial or arbitration proceedings;
  • legitimate interest (item IX): protecting the website and forms against automated use and fraud, and improving our services with information that does not identify anyone, always respecting your rights and freedoms.

5. Who we share data with

Personal data may be shared with the following recipients:

Data platforms
Some of our clients use data platforms to gain efficiency and speed in their services and in their communication with other companies in the market, including Cubotimize. In these communications, we need to share with these platforms the identifiers we hold.
Identifier matching partners
To match our identifiers with others more efficiently, we may share with partners the identifiers assigned to browsers through cookies, such as payment intermediation partners.
Fraud prevention partners
So that these partners can detect fraud, we share with them the personal data they specify.
Public authorities and official bodies
To comply with the legal obligations we are subject to, we may share data with public authorities or official bodies, upon request or where expressly required by law.
Services used by the website
Google (Google Analytics and Google Tag Manager), Microsoft (Microsoft Clarity) and LinkedIn (LinkedIn Insight Tag) receive browsing data only if you accept the corresponding cookie categories. Cloudflare (Turnstile) takes part in the security check of the forms. See the Cookies and preferences section.

Messages from the contact form and testimonials reach our team by email. Testimonials are stored in the website database and, once approved, appear publicly on the website pages.

6. Cookies and preferences

What cookies are

Cookies are small data files, usually with a unique identifier, that a website saves on your device. They can be temporary (deleted when you close the browser) or persistent (kept until an expiry date), and they can be first-party (set by the website you visit) or third-party (set by services from other companies). The browser's local storage (localStorage) works in a similar way and is also covered here.

Cookies do not harm your device. They help the website work, remember your preferences and produce aggregated statistics on how people use our pages, so we can improve their structure and content.

How the cookie notice works

On your first visit, a notice asks which categories you accept: Accept all, Necessary only or Customize. No statistics or marketing service is loaded before you accept. If the list of services on the website changes, the notice appears again so you can decide once more.

Necessary

Always on

They make the website work and cannot be turned off.

  • Cookie choice (cubotimize_consentimento, in the browser's local storage): stores the categories you accepted, with the date of your choice. It stays in your browser until you delete it or change your choice.
  • Language (cubotimize_idioma, first-party cookie): stores the language chosen with the flag at the top of the website (Portuguese, English or Spanish), so the next pages open in it. It is only saved when you choose a language and lasts one year.
  • PHP session cookie (PHPSESSID): used by the website forms. It is temporary and expires at the end of the browsing session.
  • Cloudflare Turnstile, by Cloudflare: checks, on the contact and testimonial forms, whether the sender is a person and not a bot. It does not use tracking cookies and is not used for advertising.
  • Cloudflare delivery and protection network: the website is delivered through the Cloudflare network, which protects it against attacks and measures page performance (load time) in aggregate form, without cookies and without identifying visitors.

Statistics

Only with consent

They show which pages are visited, where visits come from, which links are clicked (for example, the links to CuboPlus products) and how people use the pages.

  • Google Analytics 4, by Google: audience measurement. It uses first-party cookies, such as _ga and _ga_*.
  • Google Tag Manager, by Google: manages the website's measurement tags.
  • Microsoft Clarity, by Microsoft: shows how the pages are used, with heatmaps and session recordings (clicks, scrolling and cursor movement). What you type in the forms is masked and not recorded. It uses first-party cookies, such as _clck and _clsk.

Marketing

Only with consent

They measure the results of our campaigns.

  • LinkedIn Insight Tag, by LinkedIn: measures campaigns and visits coming from LinkedIn.

WhatsApp, video and external links

The WhatsApp button takes you to WhatsApp, a Meta service, only when you click it. Nothing from WhatsApp is loaded before that, and the conversation then follows WhatsApp's own privacy rules.

The institutional video in the About us section is hosted on YouTube, a Google service. It only loads when you click to watch, through the youtube-nocookie.com address, which does not set YouTube cookies before the video plays. From then on, playback follows YouTube's own privacy rules.

Links to our social media and to other websites go through the cubo.plus link shortener, owned by Cubotimize, which counts the clicks.

How to change your choice

You can review the accepted categories at any time with this button or with the “Cookie preferences” link in the footer of every page. When you withdraw a permission, the page reloads to turn off the services in that category. You can also delete cookies and local storage in your browser settings.

7. How we protect data

We adopt the security measures within our reach to protect your personal data against unauthorized access and against accidental or unlawful destruction, loss, alteration, communication or disclosure. For example:

  • we have an internal data protection policy, which applies to everyone who processes personal data on our behalf;
  • the website uses an SSL (Secure Sockets Layer) certificate, with data encryption and a 256-bit security key;
  • we train our staff on the importance of data protection, to keep them up to date with the best market practices.

8. How long we keep data

Cubotimize keeps personal data according to these guidelines:

  • we keep only the personal data strictly necessary for the purposes of the processing and discard unnecessary or excessive data;
  • we preserve the information needed to comply with legal and regulatory obligations or to exercise our rights in administrative, judicial or arbitration proceedings.

9. Your rights

We take the rights of personal data subjects seriously. We ensure that the rights set out in Article 18 of Law No. 13,709/2018 (LGPD) can be fully exercised, within the limits of the law. They include:

Access
You can request access to the personal data we hold about you and information about any sharing with third parties.
Correction
If your data is incorrect, you can request that it be corrected or updated.
Deletion
Data provided with your consent can be deleted. Even after the request, some data may remain stored due to a legal obligation or to protect our interests or those of our clients.
Objection
You can object to the processing of your personal data by Cubotimize.
Portability
We can provide a copy of your personal data in a commonly readable format.
Withdrawal of consent
You can withdraw permission for statistics and marketing cookies at any time with the “Cookie preferences” button.

To exercise these rights, contact our Data Protection Officer through the channel in the Contact and Data Protection Officer section.

10. Brazil's General Data Protection Law

Cubotimize complies with Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018) and related regulations. The LGPD aims to protect the fundamental rights of freedom and privacy and the free development of each person's personality.

Read the text of Law No. 13,709/2018 on the Planalto website (in Portuguese)

11. Contact and Data Protection Officer

If you have questions or requests about your personal data, contact our Data Protection Officer (Encarregado pelo Tratamento de Dados Pessoais):

Data Protection Officer

Renato Freitas

[email protected]

Controller

Cubotimize Soluções em Inteligência Tecnológica LTDA
CNPJ 25.002.129/0001-60
Av. Rio Branco, 26, Centro
Rio de Janeiro/RJ, CEP 20090-001

General contact: [email protected]

12. Updates to this policy

This policy may be updated to reflect changes to the website, our services or the law. The date of the last update appears at the beginning and at the end of this page.

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